Delivery

THE DELIVERY OF PACKAGES AND THE TRANSMISSION TO THE CUSTOMER OF NR AWB IS MADE ONLY WHEN ROMDIAG RECEIVED IN ITS ACCOUNTS THE FULL AMOUNT OF THE ORDERED PRODUCTS EXCEPT THE CASES IN WHICH VOLUNTARY ROMDIAG AND OTHER CUSTOMER ARE STABILITY.

ROMDIAG SHIPPES ITS PACKAGES IN FULL TO THE EUROPEAN UNION THROUGH THE DHL EXPRESS COURIER SERVICE, DELIVERY TERM 5 WORKING DAYS IN THE EUROPEAN UNION FROM THE DATE OF ISSUE OF AWB.

ON THE TERRITORY OF ROMANIA WE ALSO USE AT OUR EXPENSE ANY COURIER SERVICE THAT THE CUSTOMER CHOOSES.

FOR THE SHIPPING OF PACKAGES IN THE EUROPEAN UNION EXCEPT ROMANIA, THE PACKAGES ARE NOT SHIPPED ON SATURDAY AND SUNDAY RESPECTIVELY THE LEGAL HOLIDAYS IN ROMANIA.

FOR THE DAYS OF SATURDAY AND SUNDAY RESPECTIVELY THE LEGAL HOLIDAYS ON THE TERRITORY OF ROMANIA, THE COLLECTIONS SHIPPED FOR ROMANIAN CLIENTS, ROMDIAG WILL CHOOSE TOGETHER WITH THE CLIENT THE COURIER AVAILABLE FOR THOSE DAYS.

ROMDIAG IS RESPONSIBLE FOR THE INTEGRITY OF THE PACKAGES UNTIL THE DIRECT DELIVERY TO THE CUSTOMER, THE CUSTOMER BEING OBLIGED TO VERIFY HIS STREET AT THE RECEPTION AND IN CASE OF NON-CONFORMITY TO ANNOUNCE ROMDIAG IN WRITING, IN MAXIMUM 24 HOURS. IN THE EVENT THAT THE CUSTOMER DOES NOT MAKE A WRITTEN NOTIFICATION WITHIN 24 HOURS TO ANNOUNCE THE RECEIPT OF A DAMAGED PACKAGE, IT IS CONSIDERED TO BE RECEIVED IN PERFECT CONDITION.

PRODUCTS THAT ARE NOT IN STOCK ARE SHIPPED WITHIN 10 WORKING DAYS FROM THEIR ARRIVAL IN ROMANIA, IN WHICH THE CUSTOMER WILL BE PERMANENTLY INFORMED 2 TIMES DAILY BY EMAIL ABOUT THE STATUS OF THE ORDERED PRODUCTS.